FAQ
Frequently Asked Questions
Q: How long does shipping take?
A: Orders are delivered within 3–5 business days via Courier Guy.
Q: How long before I see results?
A: Most customers start noticing improvements within 2–4 weeks, depending on consistency and skin type.
Q: Are your products safe for sensitive skin?
A: Yes — our products are designed to be gentle and suitable for most skin types. We always recommend a patch test before full use.
Q: Can I use multiple products together?
A: Yes — our bundles are designed as complete systems, meaning all products work together safely and effectively.
Q: Do I need the LED mask or pulse device?
A: While not required, these devices accelerate results by enhancing absorption and stimulating skin repair.
Q: What if I order the wrong product?
A: Contact us within 24 hours and we’ll assist you before your order ships.
Q: Do you offer returns?
A: Yes — see our Returns Policy below.